Restart Airdrop Service Mac

Turn on Airdrop on Mac. The way to activate and turn On Airdrop on Mac computers and laptops. The Apple Airdrop technology is available on mac and you can turn it on to exchange files.

October 16, 2019 09:00Andrew Miller

Make your Airdrop Discoverable. When you start sharing files make sure the receiver device’s. Use one of the following methods to send items using AirDrop: 1. From the desktop or a Finder window: Control-click the item you want to send, choose Share AirDrop from the shortcut menu, then select the device you want to send it to. From the Finder: In the Finder sidebar, click Go AirDrop. Drag the item to the device you. This step by step guide with images covers how to use AirDrop between iPhone and Mac. We'll also look at how to change your AirDrop settings. I tried turning on and off bluetooth and Wi-Fi, restart the Mac and all, but the problem persisted. I called Apple customer service and they said they hadn't heard of the problem before. Which is strange as it seems the problem was known already in 2011 and even in 2021, based on the apple discussion thread mentioned here and this thread itself.

I am not able to transfer files through AirDrop when I upgrade iPhone to iOS 13/14. What should be the problem? Can anyone fix the AirDrop is not working issue?

Every time a new iOS was just released, the problems always happen after new iOS update. AirDrop not working is one of the problems.

When you just upgraded your iPhone 11/11 Pro/11 Pro Max/XS/XS Max/XR/X/8/8 Plus/7/7 Plus, etc. to the latest iOS, you might find AirDrop is not working to sync files between iPhone and iPhone/Mac.

How do you troubleshoot the issue?

Just check the related aspects to fix the issue with the 10 tips in the article.

Pre-reading of AirDrop

How To Turn On Airdrop On Mac

AirDrop should be a helpful tool to transfer photos, videos, files and more other files between iPhone, iPad, Mac and other AirDrop compatible devices. It AirDrop uses Bluetooth to enable a peer-to-peer Wi-Fi network between devices nearby. When you know how AirDrop works to transfer files between different devices, you can get rid of AirDrop is not working problems easily.

There are 10 basic fixes to get rid of AirDrop is not working problem. You can follow the 10 tips listed below to have another try first.

Tip 1: Check the AirDrop settings

When AirDrop is set to “Receiving Off”, you cannot sync the files between iPhone and other devices. AirDrop has three different levels: “Receiving Off”, “Contacts Only” and “Everyone”. You can switch to “Everyone” option to ensure AirDrop works.

1. Swipe up from the bottom of the iPhone X to launch the Control Center.

How to turn on airdrop on mac

2. Tap AirDrop button, you can select the AirDrop contacts to send files.

3. Choose the “Everyone” option to transfer files for all contacts.

Note

“Everyone” means that anyone with Apple device in range is able to see your device, while “Contacts Only” is the contacts you have in your phone can find your device.

Tip 2: Turn on Wi-Fi network and Bluetooth

Just as mentioned, AirDrop is related to both Bluetooth and Wi-Fi network, you should turn on two options for iPhone or iPad. Usually you only have to turn off AirPlay to fix AirDrop is not working.

1. Access to Control Center of iPhone by swiping up the bottom of iPhone.

2. Turn on Wi-Fi connection and Bluetooth options.

Tip 3: Turn off Personal Hotspot

When you put Personal Hotspot into Discoverable mode, Personal Hotspot will take over Wi-Fi connection on your device. It is the reason that AirDrop is not working when Personal Hotspot is turned on.

1. Just use the same method to access to the Control Center of iPhone.

2. Toggle Personal Hotspot to disable the option on iPhone.

3. Reopen your AirDrop and try it again.

Tip 4: Exit Do Not Disturb

“Do Not Disturb” mode suppresses the AirDrop alert and renders the device undiscoverable. iOS 13/14 and iOS 12 has added new features to “Do Not Disturb”, which you can enable the mode for 1 hour or until later in the day.

Service

1. Reveal Control Center of iPhone with 3D Touch with iPhone X.

2. Check the settings for “Do Not Disturb” with the moon icon.

3. Exit “Do Not Disturb” mode to make your device discoverable again via AirDrop.

Tip 5: Reset network settings

Wi-Fi network is one of the most important reasons for AirDrop not working. As for the case, reset network settings is an efficient way to solve the problem on iPhone.

1. Head to “General” > “Reset” > “Reset Network Settings”.

2. Enter the passcode and tap the “Reset Network Settings” to confirm.

3. Restart the iPhone to find whether AirDrop works now.

Tip 6: Resign in your iCloud accoung

As for AirDrop in “Contacts Only” mode, there are some restrictions for the iCloud. If you do not want to switch to “Everyone” option of AirDrop, you should make sure the following aspects to fix AirDrop not working.

1. Sign in iCloud on iPhone and receiving device from “Settings” > “iCloud”.

2. The Email address or phone number associated with Apple ID should be saved in the receiving device.

3. Tap “Sign Out” and enter your Apple ID password to confirm.

4. Go back to “Settings” and tap Apple ID to sign in, after that you can check AirDrop again to find if it works.

Tip 7: Get devices closer

Actually there is a valid distant for transferring files with AirDrop, which is less than 30 feet or about 9 meters. In order to solve AirDrop is not working issue, you can get two devices distance much closer.

Tip 8: Check the iOS version for other devices

If you have already upgraded iPhone to the latest iOS, but your Mac is still using the old version, you have to check for the latest version of OS X for Mac. Here is the detailed process to fix AirDrop is not showing up on Mac.

1. Open App Store on your Mac, you can click the “Update” tab in the top menu.

2. After that you can see software update for Mac, click the “Update” icon.

3. Wait for downloading and installing the new OS X or macOS for Mac. The Mac will restart when it is done.

4. Activate AirDrop on both devices to transfer files.

Tip 9: Hard reset iPhone

Hard reset your iPhone to fix most of the problems, including AirDrop is not working. You can find the processes to hard reset different iPhone types are different. Just follow the steps below for different types of iPhone.

iPhone 8/X/XS/XS Max/XR/11/11 Pro/11 Pro Max

1. Press and release Volume Up button.

2. Press and release Volume Down button.

3. Press and hold side Power/Lock button on the right side of iPhone 8/X.

4. Continue to hold the Power/Lock/Side button until you find the Apple logo on the screen.

iPhone 7/7 Plus

1. Press and hold the “On/Off” button on the right side.

2. Continue to hold the “On/Off” button, press and hold the Volume Down button till the screen turns off.

3. Keep holding them until the screen turns on and you can find the Apple logo.

iPhone 6s and earlier

1. Press and hold the “On/Off” button for iPhone 6 on the right side.

2. Continue to hold the “On/Off” button, press and hold the “Home” button of iPhone 6 to turn off the screen.

3. Keep holding the buttons until you turn on the screen and find the Apple logo on your iPhone.

Tip 10: Other solutions to fix AirDrop not working

Besides the above solutions to fix AirDrop not working, you can also ensure the AirDrop is active for all the devices, contact AppleCare+ if the problem is related to electronics or hardware, and turn off firewall for Mac or other AirDrop compatible devices.

You may be interested in: How to AirDrop iPhone to Android

AirDrop alternative to transfer files

What should you do if the above solutions do not work?

Is there any AirDrop alternative that transfers more than photos and contacts? When AirDrop is not working on iPhone/iPad, you can still transfer the desired files to Mac or other iOS device selectively with FoneTrans.

It is not only an alternative to iTunes, but also enables you to copy multimedia files, SMS, contacts and other file when AirDrop is not working.

  • Transfer files from iPhone to Windows and Mac computer, to iTunes and to other iOS devices.
  • Apart from the basic transfer function, it can easily manage the data on iPhone, iPad and iPod.
  • Support photos, contacts, videos, music files, text messages, voice memo, and more.
  • Support iPad, iPhone, and iPod, including iPhone 11/11 Pro/11 Pro Max/XS/XS Max/XR/8/7/6/5.

How to import multimedia files to iPhone

Step 1. Connect iPhone to the computer with the original USB cable and tap on “Trust” on your iPhone to continue.

Download and install the latest version of FoneTrans iOS Transfer from the official website. After that, launch the program.

Step 2. Choose the “Videos” option in the left menu. By clicking 'Add item(s)' button, you can add and transfer all the video files from computer to iPhone. You can click 'Export to PC/iTunes' button to export files to computer. The program supports music, TV shows, movies, music videos, ringtones, iTunes U, audio books, and voice memos.

Note

FoneTrans iOS Transfer supports more iPhone file formats compared to AirDrop, such as ringtones, music, messages etc.

Step 3. If you need to transfer photos from computer to iPhone, you can click the “Add” button and find the desired files you want to import. Check the files and click “Open” to transfer files as AirDrop alternative. It has a fast speed to transfer files between iPhone and your computer.

When you need to export the files from iPhone to computer or iTunes, you can select the files and click the “Export to PC/iTunes” button, after that you can “Export to PC” or “Export to iTunes Library”. Just wait for a few seconds and your files will be exported successfully.

Wrapped Up

If your AirDrop is not working on iPhone, you can find the frequently-used methods to solve the problem. Usually the problems are related to Bluetooth, Wi-Fi and distant, you can locate and solve the problem accordingly. When you have the similar problems for AirDrop is not working on Mac, you can also follow the same solutions.

When all the above solutions do not work, you can contact AppleCare+ with a paid service or use an AirDrop alternative, FoneTrans, to transfer files between iPhone and other devices.

If you have any other query about the topic, you can share more detailed information in the article.

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How to solve most common AirDrop related issues on Apple production

Airdrop From Mac To Iphone

Apple products are well known to be stable, innovative, and especially functional with regard to features related to communication between devices. A good example is the AirDrop feature, a peer-to-peer technology that allows transfer of content wirelessly between iOS and Mac devices. This may sound like an attractive and useful feature, but in fact there are sometimes problems with Apple products, including AirDrop. When this technology works properly it is very useful, but many people report issues relating to the AirDrop feature.

Many users encountering problems with AirDrop believe the solutions to be complicated and time-consuming - in fact they are straightforward. With a little attention, you will be able to share content between devices easily and quickly. One of the main advantages of AirDrop is that it does not restrict the size of content to be transferred. Below are the most common methods to solve AirDrop-related problems so that you can eliminate the need to use external storage for transfer of content between devices.

Table of Contents:

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What is the AirDrop feature?

First, some background. What is this technology and how does it work? Airdrop is designed to use a peer-to-peer (P2P) protocol allowing transfer of data via Bluetooth and Wi-Fi connections. The protocol is known for its high speed and low latency. Therefore, the transfer processes is extremely fast. Transfer speed is not the only advantage of this feature. Additionally, your content will also be encrypted during transfer, thus ensuring significant privacy protection. To benefit from this useful technology, your Mac computer and iPhone, iPad, iPod touch, and another Mac devices do not need to be connected to same Wi-Fi network. The only condition is, that Wi-Fi and Bluetooth services must be enabled, however, these actions are performed automatically when you enable the AirDrop feature. iCloud is not necessary, unless you wish to share content with your contacts only - in this case, both the sender and recipient must be signed in to iCloud. As mentioned above, there are no restrictions on content size or type.

Minimum system requirements to use AirDrop

Before trying to diagnose AirDrop issues, ensure the device is compatible with this technology. Below you will find a list of minimum requirements to successfully use AirDrop.

To transfer content between two Mac computers, they appear in the list below (or later models). They must also be running on OS X Lion or a later version of the operating system.

  • Late-2008 MacBook Pro, excluding late-2008 17-inch MacBook Pro
  • Late-2010 MacBook Air
  • Late-2008 MacBook, excluding late-2008 white MacBook
  • Early-2015 MacBook with 12-inch Retina display
  • Early-2009 iMac
  • Mid-2010 Mac mini
  • Early-2009 Mac Pro with AirPort Extreme card
  • Mid-2010 Mac Pro

If you want to transfer content via AirDrop between a Mac computer and iOS device, the minimum system requirements are listed below. The iOS devices must also be running on iOS 8 or a later version, and Mac computer on OS X Yosemite or later.

  • Mid-2012 MacBook Air
  • Mid-2012 MacBook Pro
  • Early-2015 MacBook with 12-inch Retina display
  • Late-2012 iMac
  • Late-2012 Mac mini
  • Late-2013 Mac Pro

To share content between iOS devices, the minimum system requirements are listed below. It must also be running on iOS 7 or a later version.

  • iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s and iPhone 6s Plus
  • Fifth and sixth-generation iPod touch
  • Fourth-generation iPad, iPad Air, iPad Air 2 and iPad Pro
  • Original iPad mini, iPad mini 2, iPad mini 3 and iPad mini 4

Devices released earlier, such as iPhone 4s and some others, do not support the AirDrop feature due to limited Wi-Fi service functionality.

Basic troubleshooting steps to solve AirDrop issues

Ensure the AirDrop device is discoverable

This step can be a problem when attempting to use the AirDrop feature for the first time. AirDrop must be manually enabled in the Control Center on iOS devices and within Finder on Mac computers in order to be functional. To access the Control Center on your mobile Apple device, such as iPhone, iPad, or iPod touch, swipe up from the bottom of the screen and tap on the AirDrop icon to turn on discoverability mode. You will then be asked to configure the preferences and with whom you wish to share the content. Choose from three options:

  • Receiving Off. When this option is selected, your device will not be detectable through other Apple devices, but still enables you to send content via AirDrop to recipients.
  • Contacts Only. This option makes your device discoverable only for recipients whose contact details remain within your address book. To use this option, both devices must be signed in to iCloud and the email address or phone number must be associated with your Apple ID within the recipient's Contacts application. This is the safest option and prevents content transfer with unknown devices.
  • Everyone. While enabled, your device will be discoverable for all nearby devices that have the AirDrop feature enabled. This option is usually recommended, since you must accept to receive incoming content.

To adjust the discoverability option on Mac computers, first open Finder and click on Go in the menu bar at top of your screen. Then select AirDrop. Alternatively, use the keyboard shortcut of Command, Shift, and R. You can also look in the sidebar of Finder's window for the AirDrop category. Then click on the option 'Allow me to be discovered by' and choose one of the same three option as described for the mobile Apple device. To avoid problems while devices are not discoverable, it is recommended to select Everyone.

Ensure the connection services are enabled

The AirDrop protocol uses the Bluetooth service to detect devices in range. Then it needs a Wi-Fi connection to transfer content via devices. Therefore, if one of these connection services is disabled, the AirDrop feature will not work (since it will be unable to detect devices or transfer content). To check and/or enable both or either of services that are disabled on Mac computers, simply open the AirDrop window by opening Finder and selecting AirDrop in the sidebar. Alternatively, click on Go in the menu bar at top of your screen, and then Select AirDrop. If one or both connections are disabled, look for a button to Turn On Wi-Fi and Bluetooth, so you do not need to manually enable them.

Note that this option is not accessible via AirDrop share sheet (you only see a warning that the service is disabled). On mobile Apple devices, such as iPhone, iPad, or iPod touch, you can simply tap on the AirDrop option while attempting to share content and it will automatically enable both Wi-fi and Bluetooth services.

Check if your devices are within range

Since the AirDrop feature uses Bluetooth to detect devices, there is restriction of range. Only devices within 30 feet (9 meters) are discovered and connected. If you are experiencing issues related to this feature and you are not sure if you have exceeded the range, try to move devices closer if possible. If your devices are close to the maximum range, they might not work due to various other electric devices, walls, or obstructions. Try to move the devices as close as possible.

Ensure both devices are not asleep

The AirDrop feature works only if the receiving iOS device's screen is turned on. On Mac computers, the situation is different - the display might be sleeping, but the computer must be ready to use. If the computer's hard disk is also sleeping, the AirDrop function will not work. Moreover, the device will became undetectable when attempting to find it through other devices. AirDrop sharing request notifications will appear on the lock screen on iOS devices and you will be able to swipe without unlocking the mobile device, such as iPhone, iPad, or iPod touch. On Mac computers, AirDrop notification prompts the login screen, even when the display is sleeping (unless all hardware is sleeping). Therefore, if your device went to sleep automatically or manually (for example, you chose to put your Mac to sleep by selecting Sleep from the Apple menu or clicked the Sleep/Wake button on a mobile device), the AirDrop sharing function will not work. The default settings for Mac computers usually allow the display to sleep first, and after short time, the rest of the computer system goes to sleep. To prevent this situation, you can enable the default function labeled 'Prevent computer from sleeping automatically when the display is off'. Go to Mac's System Preferences and choose the Energy Saver pane. You will see two tabs. Under the Battery tab, you can configure the preferences used while the computer is working on battery (the power cord will be disconnected). While power adapter tab let's you to configure preferences, while computer is connected to power socket.

Check if restricted mode is disabled on your devices

Apple devices contain a number of modes (such as Do Not Disturb and Airplane) that disable certain functions. For example, Airplane mode disables all wireless radios on your mobile device. As mentioned above, a Wi-Fi connection is necessary to use the AirDrop feature effectively. Do Not Disturb mode does not block Wi-Fi connections or Bluetooth, however, it prevents your device receiving any pop-up notifications - this prevents you from being able to accept or decline incoming sharing requests, and the device becomes undetectable. The AirDrop function thus become unreachable, and so you should ensure that none of these modes are enabled on your devices. To disable Airplane Mode on a mobile Apple device, such as iPhone, iPad, or iPod touch, simply swipe up from the bottom of the screen and tap on the Airplane icon. Alternatively, go to the device Settings and toggle off the switch beside Airplane mode. If you are using an Apple Watch and have enabled Airplane mode under the watch companion application, this will also turn on iPhone Airplane mode.

As mentioned above, Do Not Disturb mode also prevents use of the AirDrop feature, since it disables all incoming notifications and hides the devices from the detectable devices list. To disable this mode on Mac computers, simply click on the notifications center icon in the menu bar at top right corner of your screen, then scroll up to reveal the Do Not Disturb mode switch and set it to Off.

You may consider using the schedule function to prevent AirDrop notifications on your computer. To configure the schedule for enabling Do Not Disturb mode, go to Mac System Preferences, choose the Notifications pane, and select Do Not Disturb from the list on the left side of window.

To disable this mode on a mobile device, such as iPhone, iPad, or iPod touch, swipe up from the bottom of screen to access the control center and tap on the Do Not Disturb mode icon. To configure the schedule on an iOS device, go to Settings, select Do No Disturb, then enable Schedule and set the time when it should turn on and off.

Ensure you are not sharing internet from your device

Personal hotspot can conflict with the AirDrop feature, since both require the Wi-Fi connection. iPhone, iPad, and iPod touch will display a warning message in the AirDrop menu to report the issue and stating 'AirDrop is not available when using Personal Hotspot'. If you see this warning message, choose the most important feature. If you have chosen AirDrop, go to device Settings and tap on Personal Hotspot. Then select to switch it off. Additionally, on a Mac computer, click the Wi-Fi icon and select the option to disconnect from the Personal Hotspot.

Ensure all preferences are correct when using Contacts only option

An option to receive content from contacts only improves protection, since only authenticated devices can send you data. This option can, however, add some restrictions and misconfigurations within your Apple ID account and cause trouble while attempting to use the AirDrop feature. The email address or phone number must be attached and verified to the Apple ID account in order to successfully share content via the AirDrop feature. If you have added the contact information, but it is still not verified, you will not be able to receive the benefits of this option. You can check if your Apple ID contains verified contact information on their support website, under the 'Reachable At' line.

Another important requirement is contact details within the Contacts application in both the sender and receiver devices. Moreover, each device must contain its own card within the application. To ensure all required contact information is attached, launch the Contacts app on Mac computers, click on Card in the menu bar at top of the screen, and then select Make This My Contact Card (if you have not set it before) or Go to My Card to check and/or edit existing card information.

Airdrop to windows

How To Reset Airdrop Settings On Mac

To create and/or adjust a card on mobile devices, such as iPhone, iPad, or iPod touch, go to Settings, choose Contacts or Mail, Contacts, Calendars in earlier version of iOS, and then scroll down until you locate the My Info option. Select the card you wish to use for your Contacts.

When you have verified that all contacts are configured properly, there is another option you should check. To use Contacts Only mode for AirDrop transfers, both devices (the senders and receivers) must be signed in to iCloud. To check if the device is connected to iCloud on Mac computers, go to System Preferences, and then select the iCloud pane.

To check if the Apple mobile device, such as iPhone, iPad, or iPod is connected to iCloud, go to Settings, and then tap on your account, or iCloud for earlier version of iOS.

If the device receiving files is signed in with the same iCloud account as the sender's device, the operating system automatically accepts and saves files in the downloads folder - this travels via AirDrop, without any additional actions. If, however, an attempt to transfer content via AirDrop to a device with separate iCloud accounts is being made, an approval request will pop-up and files will not be accepted until the user manually approves (even though sender and receiver are listed in respective Contacts).

Troubleshoot problems while trying to transfer content via AirDrop from applications

Most third-party applications provide access to AirDrop within the share menu, however, some do not allow transfer of content in this way. If you cannot find an AirDrop option in a particular application, visit the App Store to check its description, or the support page where developers might confirm applications' abilities to use the AirDrop feature. This option is sometimes disabled to ensure copyright protection, for example, you will not be able to share music or video files via AirDrop from native Apple applications related to media content.

Troubleshoot multiple file transfers failing issue

You might have encountered an AirDrop error message stating that the device 'Cannot receive all these items at the same time.' This appears only when you attempt to send multiple files of different types from a Mac computer to mobile Apple device, such as iPhone, iPod touch, or iPad. The main reason for this problem is that the AirDrop feature for iOS devices was developed to automatically open recently received files in the appropriate applications. The iOS devices has difficulty launching a number of application at the same time and, to prevent various freezes, crashes or other glitches, displays the message. Despite this, multiple files of different types can be transferred between two Mac computers via AirDrop, as well as multiple files of the same type - sharing them between separate operating systems. So, you can transfer a number of images, music files, and videos, the only condition being that you cannot transfer all at once - you must send just one type of file at a time.

AirDrop transfer with older Mac

Despite the minimum hardware requirements specified above to use this feature, you are able to share content via AirDrop on older systems. Apple added an option whereby you can switch the legacy mode to detect earlier versions of Mac computers. To share content with earlier models, open the AirDrop window and locate the option at the bottom of the window labeled 'Don't see who you're looking for?' In the pop-up window, click the 'Search for an Older Mac' button. Acronis true image raid 0. This will switch legacy mode and scan the range for any Apple computer using an older implementation of the AirDrop protocol. Bear in mind that whenever you wish to share content between modern Apple devices, you will have to manually exit the legacy mode. To exit this mode, simply open the AirDrop window and click the Cancel button at the bottom.

Adjust Mac's Firewall preferences

Mac computers contain built-in a security feature called firewall, which includes an option to block all incoming connections. If this option is turned on, and although the AirDrop feature is built-in software, it will be blocked together with all sharing services, including File Sharing, Screen Sharing, and other incoming connections. You can disable this option by going to Mac System Preferences, then open the Security & Privacy pane. Select the Firewall tab at the top of the window and then click on the lock icon in the bottom left corner to enable the editing options. You will be asked to enter the administrator's account password. Click on the Firewall Options button. In the new pop-up window, remove the mark from checkbox beside 'Block all incoming connections' and click OK. From this point, your computer will stop blocking incoming connections.

Does the device name contain special characters?

Many people report that special characters within the device and network name causes various confusing issues. You are advised to avoid using the non-standard characters and spaces in the names of devices. If you are experiencing random issues, and a device name (or names) contains special characters, try to change it. To change the Mac computer name, go to System Preferences and select Sharing. Edit the text in the label beside Computer Name.

To change the mobile device such as iPhone, iPad, or iPod touch name, go to Settings, then select General and tap on About. Finally, tap on the name of your mobile device and remove or change all special characters, and then tap Done. To finish, restart your devices to enable them to apply the new name.

Reset network settings

If the steps above do not solve the problem, try some other common methods. Resetting network settings often solves various problems, especially with features like AirDrop that uses both Wi-Fi and Bluetooth connections. Network settings contain preferences related to both of these connections - within these settings, there might be errors. To reset network settings on a mobile device, such as iPhone, iPad, or iPod touch, go to its settings, then select General and tap on Reset. Select the Reset Network Settings option - this action will delete all network settings on your iOS device and return them to their defaults (restoring the factory state). This will require you to re-enter all Wi-Fi passwords in order to connect.

Fix Bluetooth service on your Mac

If you need a solution for AirDrop-related issues urgently, there is another step you should not skip. The Bluetooth service itself can also be a problem if it does not function properly. To repair the Bluetooth service on a Mac computer is simple - with accurate guidance, you can complete it in a few minutes. To start, turn off the service by clicking on the Bluetooth icon in the menu bar at top right side of your screen. Then launch the Finder application and click Go in the menu bar at top of the screen and select the option Go To Folder. When the new window appears, type the following path into the destination field and click Go

  • /Library/Preferences/com.apple.Bluetooth.plist

Once Finder directs you to this particular file, simply delete it or move it to another location the Mac hard disk. Finally, restart your computer and turn the Bluetooth service back on.