When picking a name for her adult career, she has said that Sunny is her real name and Leone was picked by Bob Guccione, former owner of Penthouse magazine. She posed for Penthouse magazine, and was named Penthouse Pet of the Month for the March 2001 issue, followed by a feature in the Holiday 2001 edition of Hustler magazine as a Hustler Honey. Norm’s Car Care at 40th & A St proudly serves as the automotive expert in Lincoln, Nebraska. We offer a wide variety of reliable, affordable and friendly automotive services for whatever your car may need. 10835 S 48Th St Phoenix, AZ. Phone: 480-785-0622. Any Valvoline Full Synthetic or Synthetic Blend Oil Change Limit one coupon per person, per visit. May not be combined with any other offer. Under normal duty.
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I came out of there paying an 86 dollar bill which I had only gone in for a oil change. The tech told me I needed a new air filter and a cabin air filter, I said okay thinking oh the filters will not be to much. They charged me 50 dollars for the two cabin air filters and the regular air filter. I was very heated when I walked out of there and so my husband called a local parts store and got prices and then he called Jiffy Lube and they said oh we mark them up due to convience and that this tech does this to customers alot and they have had several complaints but nothing has ever been done. Not ever going back to Jiffy Lube again.
first I have no more air conditioning in my car right after my oil change and on top of this they did not add oil after my oil change!!!!!!!!!! I have to go back to my dealer and fix these issues that they caused!!!!!!!!!!
This morning [14 August] I took my 1999 Jeep Wrangler to the Jiffy Lube location mentioned above for an oil change and state inspection. Pulling up on a Tuesday morning, not another customer in sight, I told the group that came out to greet my Jeep that I would like an inspection and synthetic motor oil change.
One asked for my registration, and with it got right to work, gesturing to the lobby area that I might prefer to wait inside. I took his offer and relaxed in the lobby, until someone drove my Jeep into the bays for the fluid changes. Seeing this I stepped outside, since nobody had collected any information from me and I (as my service record would show) insist on synthetic fluids.
It was a nice morning so I stood in the exit driveway area, my shoulder against the brick work leading to the lobby area. There was a computer terminal near this area. At 10:10am a person I later found to be named 'Alicia' came to the terminal and matter of factly said 'We don't have any synthetic motor oil'. No greeting, no suggestion of a possible solution, no nothing. Just 'We don't have any synthetic motor oil'. Well, ok I thought, and replied 'Its fine, just skip the oil change part'. To this she flatly said 'We already 'dropped' the oil'. And that's all she said, and then stared at me like it was my problem. No inkling of any solution from her, not a peep from her lips. Just a cold stare and silence. I responded in the calm voice which best suits a charge of incompetence 'Why didn't you guys check your oil supplies before dumping out mine?' To this she responded 'You swore at me'. I replied 'You immobilized my vehicle. I don't use anything by synthetic.' She said 'No, you swore at me.' And went over to another person who's name I did not find out.
That other person appeared to me the manager. Like 'Alicia', he was also black but much taller, perhaps 6 feet, wearing white pants and a blue shirt. The rest of the crew, including 'Alicia', wore all black and shorts instead of pants. I could hear 'Alicia' tell him that I swore at her, and that's all she said to him. To skim over. They both came back to me, he not looking entirely friendly, and said 'What's going on here?' I replied that 'Alicia' told me that there is no synthetic oil available and that they had already 'dropped' mine. I then told him that I had asked 'Alicia' why you guys didn't check your supplies before dumping mine, and now my vehicle was immobilized as a result. I said 'this is exactly what I said. I did not call her or anyone else any names nor did I even raise my voice. She is standing here right next to you so ask her yourself if this is true.' He took one look at 'Alicia', who was silently looking off to the side at nothing in particular, and said 'Sir, I am sure there is one last case down below and we will get it for you.'
And he did just that, and even held my door for me as I got in my Jeep to depart. 'Have a blessed day' he said as he closed my door. I wished him the same and drove off, with the notion to write about this incident as soon as I got home, which I did. It's incredulous to me that your employee 'Alicia' considered her situation to be the most important, most overriding concern of the moment and not that of a paying customer who was up a creek without a paddle due to no fault of his own. That one of your employees would neither offer nor seek out solutions to a customer problem, yet jump immediately to action and involve on-site management when the issue is suddenly about her, at least in her mind, is extremely poor customer service and reveals an intrinsic self-centeredness perhaps not best suited for customer-facing employment.
Jiffy Lube Coupons Oil Change Printable
There were a host of options available to resolve that issue this morning, not one was visited upon by 'Alicia'. Is this the face of your company? I would suggest remedial training be given to her regarding customer service, problem resolution, and team communication.
This is my story sad but true: I took my Nissan truck (manual Shift) for an Oil change and differential fluid check. They did the oil change just fine but said they were unable to check the differential fluid because they couldn't get the nut off. While the work was under way I noticed a man in the bay under the truck with vise grips in his hand. I should have got under the truck when they gave it back to me to check but I didn't think about it at the time. I had no reason to think there was a problem. I left thinking I'd have it done somewhere else. Two days later I took it to AAMCO to have the fluid checked. They told me the nut was completely stripped off and they were unable to get a tork wrench on it to remove it. They said apparently someone at Jiffy Lube couldn't get enough tork on th nut or didn't have the right size socket so they tried using vise grips on it. I took it back to the manager and told him about it but he said there was no way I could prove his man did it. I was upset but I decided to chalk it up to experience and move on with my life. And to never go back to Jiffy Lube ever again.
I am very appalled with the way in which this has been handled. I am also very disappointed to see a company as big as Jiffy lube so lacking in customer service. I would like to able to have my SUV checked out by the local dealership without any out of pocket expenses instead of having the store manager wanting to just pour a few quarts of transmission fluid in into it and see if it runs. I don' think that is an unreasonable request.
How many complaints DOES it take to remedy your services? I was horrified to look at a state by state complaints page to see how many complaints had been collected!
I too, was a victim of a 'technician' forgetting to plug the oil plug after changing my oil. I was 'lucky' to only be a half hour away when the engine completely overheated and sprayed oil everywhere. When I finally got back to Jiffy Lube, I actually had a 'technician' LAUGH and says OOOOpppps. ! I assure you I wasn't laughing. I was close to contacting you at that point, but NOW I AM. Yesterday I learned that a thick plastic hose connected to the AIR filter was cracked and I had to order a new one for $85.00!!!! I assumed it was from the engine overheating, but no, the auto mechanic who I completely trust said it would not crack unless PULLED ON while checking the air filter! Well, guess who last checked my air filter? You got it, Jiffy Lube. Not only did they nearly destroy my engine I am now paying for another mistake!
Told the service tech that I wanted an oil change. More than an hour later I was billed for a 'Signature Service' that included checking other fluid levels, vacuming my vehicle etc., I was told that I was charged extra because my trailblazer holds 7 quarts of oil. I just bought the vehicle a few months ago and had no clue that a 6cyl engine would even hold that much oil. I was not asked if I knew the vehicle held more than the usual amount of oil and I usually get my oil changed at the place across the street but wanted better grade of oil this time. I never asked for anything but fresh oil and filter but was charged for things like checking tire pressure, adding windshield washer fluid, etc., I am furious about this. I will change my own damned oil before I'll pay $41 to have it changed. The people were slow, rude and incompetent. One tech even took his shirt off and applied deoderant in full view of the customers. Although watching through the glass I never was able to see them actually drain the oil or add new. This was my first visit to Jiffy Lube and I and will NEVER return. I will also inform family, friends and co-workers what a rip off Jiffy Lube is and urge them to stay away.
I am writing this to hopefully get some help rectifying a problem I have encountered after going to the 30th and Capitol Jiffy Lube in Sacramento, CA.
I took a car I just purchased the day before (6/6/07) to Jiffy Lube to have the fluids checked and changed, also known as the 'Signature Service'. Before I bought the car I took it to a mechanic for pre- purchase inspection and got a clean bill of health. So I went ahead with the purchase. A few days after I took the Saab to Jiffy Lube the Check Engine Light came on and I drove it to the nearest Jiffy Lube out in natomas and found out the car was overheating.
Apparently there was no coolant in the radiator. We filled it up and I drove it home immediately. Took it to my mechanic and he said the CEL code was for a blown Oxygen sensor that would cost around $300 to fix. No problem. Apparently that was just the tip of the iceberg. A few days later the engine started to make a diesel sounding noise so I took it to the mechanic again and found out it may be a blown water pump (a result of not having coolant in the engine). When they replaced the water pump they had to do the timing belt and other things to the cost of $1600. Once that repair was done the exhaust started smoking a white smoke and I took it back to the mechanic again to hear that I may have blown a head gasket, which may cost around $4000 or a new engine to the tune of $7500. I have called around to many mechanics in my area and they all say the same thing- Jiffy Lube most likely did not close or inadvertently opened the radiator stopcock on the bottom which caused the engine to lose coolant, thus causing all these other troubles.
Now my questions are: Why did Jiffy Lube say that all my fluids are fine, when in fact the coolant was not ok? Surely the mechanic I took the car to on the prepurchase inspection would have noticed a problem with the radiator/ cooling system if there was one. He said that all fluid levels were fine.
Jiffy Lube notes in their receipt that all levels were fine when in fact they were not. Does this indicate that Jiffy Lube was negligent in performing their duties as stated on the receipt? How is it possible that a car that had a clean bill of health one day prior to going to Jiffy Lube suddenly suffer catastrophic engine problems 2 days after a Jiffy Lube visit? Are the mechanics trained to perform thorough diagnostics or even do the proper job as why would the stopcock on the radiator be opened after an oil change?
This is the first and last time I will take any car of mine to Jiffy Lube. I have heard horror stories like mine all over the internet and am hoping for a swift resolution from the company to rectify this situation. Any pointers that you may know to expedite and resolve this situation will be appreciated. I will keep the progress of my claim posted on your site.
I brought my car in yesterday for an oil change at the Newark, CA branch. I went to lunch and came back to get it, only to find my car parked in a busy area with the windows open and the key in the ignition! Knowing that my car will not be safe from theft or robbery, I will never bring my car to any other Jiffy Lube station.
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I am writing to inform you that I feel your business is absolutely despicable. I've attempted to have my oil changed 3 separate times at several of your locations. Each time I try, I get bombarded with a bunch of other 'problems' that need to be fixed immediately. 'Engine sludge', 'dirty transmission fluid', and 'tires need rotated' are all things I've heard. I can't believe your technicians have the audacity to recommend these undeeded services. Take, for instance, that when I was told my tires needed rotating they all had less than 3k miles on them. To further illustrate my point, my alignment had just been done too, so there's no way they could need rotating. Needless to say, I will never be visiting your facilities again, and I will do my best to never let anyone I care about get taken advantage of by your scheister technicians or managers.
 Jason in Albuquerque, NM Blown Engine
We took our brand new Subaru (23,000 miles) 1.5 years old to the Jiffy Lube listed above for an oil change. Upon leaving and depressing the accelerator the transmission dropped and jumped by 1000-2000 rpms. We knew immediately that Jiffy Lube had done something terribly wrong. We turned around as soon as possible (about 4 blocks) and returned. Jiffy Lube added multiple quarts of transmission fluid and suggested that we then see if it was OK. I demanded to see underneath and upon seeing tampering with the transmission drain plug told the manager I knew that they had drained it. They denied this but I did make them sign a personal account that I wrote citing them for the problem and that they must take full responsibility for any repair necessary. IF THEY DON'T DO THIS CALL THE POLICE OR HAVE IT TOWED FROM THERE TO A DEALER TO VERIFY THEIR MISTAKE.
We ended up driving the car a few miles to where we were staying (with the now full transmission) and got it towed to a Subaru dealer the next day (we didn't want to drive it further in case there were metal fragments from running the transmission dry). We explained the situation to the mechanics and they suggested a full transmission flush and new oil change (in order to diagnose any permanent transmission damage).
It turned out that luckily we had turned around in time and there was no permanent damage found. However, the transmission drain plug gasket was missing (proving Jiffy Lube had drained it since the car had never had any transmission service since its purchase brand new). In addition the engine was more than a quart overfilled, which could have caused permanent damage to engine seals if it was driven further.
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We are currently in the process of claiming our losses from Jiffy Lube customer service. Fortunately losses only consist of the service at Subaru and a refund of Jiffy Lubes costs for an oil change. If we do not receive this we will sue and win because we have written statements and signatures form both Jiffy Lube and Subaru indicating that it was Jiffy Lubes gross incompetence that caused our problems. JUST DON'T GO TO JIFFY LUBE! SAVE YOURSELF TIME, MONEY, AND STRESS. TAKE IT TO THE DEALER OR DO IT YOURSELF!
My husband just reprimanded me for my Jiffy Lube receipt, which had a $24.99 'oil upgrade' and $1.99 'shop charge' added onto the $29.99 signature service oil change. Yes, I paid over $60 for an oil change on my new VW Rabbit, b/c I just thought that's how much it must cost now. My husband told me they probably have a button on the cash register that says 'girl.' Shame on them (and me for not being a more aware car owner.)
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My son drove into Jiffy Lube to have his Toyota Camry inspected (NC State law). The car passed inspection and he drove approx 10 miles home. Next morning on his way to the airport the engine started shaking & knocking. 20 miles after leaving Jiffy Lube the engine was destroyed. The car was towed to an experienced Toyota mechanic and there was absolutely no oil in the car. My son’s work schedule did not allow him to pursue the car repair so I became involved. My first stop was the Jiffy Lube where the care was inspected. The manager went with me to see my car. He could find no evidence of a sudden loss of oil. He finally mentioned that he would have to look at the “film” to determine what happened to my car as it was serviced. The “film” turned out to be the security tape. As the car was in for an inspection no one should have gone underneath the car at any time. The film would show us if anyone did go underneath the car. Jiffy Lube stalled and said everyone was on vacation who could show me the tape. The following week I went into the office without an appointment and talked to John Shaw, the claims manager. John said the film would only be released as police evidence and I could not see it. Shaw said I would be required to have a mechanical inspector tear down my engine at my expense to determine if it was burning oil. I would not be allowed to see the report but he would read it to me. The inspection would determine if the engine showed signs of burning oil, John Shaw’s theory being that the car burned oil and had consumed the last drop of oil in the engine and shut down. Blue rings in the engine would show a history of burning oil. I have not complied with this inspection as John estimates a cost up to $500. I do not believe that the report would be conclusive and I will still be left debating with Jiffy Lube. My contention is that a mechanic went underneath my car thinking the car was in for an oil change and drained the oil. The employee responsible for refilling the oil did not perform his duty as the car was not in for an oil change. The manager told me they a team changes the oil. One employee drains the oil, another refills it from the top. This car had been serviced routinely for oil changes by Jiffy Lube and no one ever reported that oil was low during routine oil changes. This has now been one year of extreme frustration. Yes, Jiffy Lube is owned by Shell Oil and although I was a huge fan of Shell gasoline, I am my own personal Shell gas boycott.
Is Jiffy Lube A Good Place To Get Your Oil Changed
$20 Oil Change Jiffy Lube
On June 11, 2007 at approx 8AM I took my 1997 Nissan 200sx to Jiffy Lube #1976 at 2402 S 48th St. in Lincoln NE. for a regular oil change. While there, the manager suggested that I also change out my windshield wipers and that my car would be ready in a few minutes. As I was leaving the store area via the drive at its rear I heard a loud bang. I immediately stopped and backed my car up a few feet. I stopped the car and shut down the engine and stepped out and to the front. I saw a long puddle/trail of oil and an oil filter laying on the ground in front of my vehicle.
I immediately went back into the store and told the manager what had occured. He and two other servicemen then pushed my car back into the service bay and began working on it again. While this was being done I snapped a few pictures of the oil trail and the car being worked on with my cell phone camera. A few moments later the manager came in and apologized, saying that they'd put in the wrong sized oil filter. He advised me that for my trouble I would be receiving coupons for some free oil changes within the next couple of weeks. I've received no coupons, nor have I heard anything from the manager.
Jiffy Lube 48th And Normal Illinois
August 1, 2007. Took Subaru Outback 2000 for oil change. Jiffy Lube claimed to drain and replace the oil filter and oil. They did neither. What they did was add too much transmission fluid to the differential and overfilled it. They charged us $38 to claim they changed the oil and filter and instead merely added and overfilled the differential with the wrong fluid. Meanwhile our transmission is empty because of a leak they did not see nor check and our differential needs to be flushed and re-filled with the correct fluid. If you care for your car, don’t take it to Jiffy Lube because they don’t.
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