Acronis Image Explorer

  1. Acronis True Image offers a robust search capability so you can quickly locate files and folders in the full-image backup. Explore the full-image backup from secure Acronis Cloud Storage. If your backup destination is the secure Acronis Cloud, you use any web browser to explore and navigate through the files in the backup.
  2. Sep 24, 2018 In Acronis True Image you can recover files and folders both from file-level backups or from disk and Entire PC backups. You can restore files using Acronis True Image or in Windows Explorer. How to restore files in Acronis True Image. To recover files and folders: Start Acronis True Image. On the sidebar, click Backup.
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  1. Acronis Image Software
  2. Acronis Image Download
  3. Acronis Image Explorer Pro

Acronis Image Software

Open a virtual disk by choosing the Explore Image command in the tools menu and select the disk image you want to use. The image is presented as a virtual drive, complete with its own drive letter. As far as your computer is concerned, this disk image is a disk drive.

Symptoms

  1. You want to browse backup contents in Windows Explorer, either for recovery purposes or just checking what is inside a particular backup.
  2. You locate the corresponding .tib file and double-click it.
  3. Backup opens, but files and folders are not displayed.

Cause

Issue in the product.

Solution

The issue has been resolved in Acronis True Image 2019.

Users of older versions: please apply the solution below. Latest version of eclipse ide. Note that it includes recreating your backup settings from scratch.

  1. Temporarily disable antivirus and antimalware software.
  2. Follow https://kb.acronis.com/content/48668 to apply Cleanup Tool. This will remove Acronis True Image from your computer.
  3. Reboot your computer.
  4. Delete the folder %localappdata%VirtualStoreProgramDataAcronis
  5. Download the latest version of Acronis True Image from your account. See https://kb.acronis.com/content/1642 for more details.
  6. Disable temporarily antivirus and antimalware software again (if enabled automatically upon reboot).
  7. Install Acronis True Image by using the downloaded installation package.
  8. See whether the issue with viewing backup contents is resolved.

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In Acronis True Image you can recover files and folders both from file-level backups or from disk and Entire PC backups. You can restore files using Acronis True Image or in Windows Explorer.

How to restore files in Acronis True Image

To recover files and folders:

  1. Start Acronis True Image.
  2. On the sidebar, click Backup.
  3. From the backup list, select the backup which contains the files or folders that you want to recover:
  4. On the right panel, click Recovery:
  5. Select backup version (data state on specific date and time):
  6. Select the files and folders that you want to recover, and then click Next:
  7. Select a destination on your computer to where you want to recover selected files/folders.
    • You can recover data to its original location, as selected by default
    • Or choose a new one, if necessary. To choose a new location, click the Browse button:
      When you choose a new location(as in the example above), the selected items will be recovered by default without recovering the original, absolute path. You may also wish to recover the items with their entire folder hierarchy. In this case select the Keep original folder structure check box.
  8. When needed, set the options for the recovery process (recovery process priority, file-level security settings, etc.). To set the options, click Recovery options. The options you set here will be applied only to the current recovery operation. You can learn more about recovery options in product documentation
  9. To start the recovery process, click the Recover now button.
    You can stop the recovery by clicking Cancel. Please keep in mind that the aborted recovery may still cause changes in the destination folder.

How to restore files in File Explorer

To recover files and folders directly from File Explorer on a machine where Acronis True Image 2019 is installed:

  1. Double-click the corresponding .tib file, and then browse to the file or folder that you want to recover:
  2. Drag and drop or copy and paste the file to a selected folder:
Acronis Image Explorer

Acronis Image Download

Note: The copied files lose the 'Compressed' and 'Encrypted' attribute. If you need to keep these attributes, it is recommended to perform a recovery via Acronis True Image.

If the backup is shown as empty when browsing it in Windows Explorer, rename the folder C:Users<your Windows account name>AppDataLocalVirtualStoreProgramDataAcronisTrueImageHomeDatabase, reboot the computer and try again.

Acronis Image Explorer Pro

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